Shipping Info

Shipping:

All orders placed with COURTSPORTS INC. are sent via UPS ground unless specified other. All orders over $100.00 require an adult signature unless YOU specify otherwise.

All refused orders will be subject to a handling charge of $10 plus shipping charges and fees. COURTSPORTS INC. must be notified within 7 days after receipt of all damaged goods or shortages.

Shortages:

Claims for shipment shortage shall be deemed waived unless presented to COURTSPORTS INC. in writing within 7 days of shipment.

Returns:

Please note that the following items may not be returned: Discontinued items, special order items, items not purchased from COURTSPORTS INC.

All non-defective items returned are subject to 15% restocking fee.

COURTSPORTS offers a 30 day return policy on selected items based on manufacturer return policies. For further information not listed, please contact COURTSPORTS INC.

No products will may be returned after 30 days.

Please call 877-929-6677 to obtain a Return Merchandise Authorization (RMA) number before shipping your product. NO returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number and nature of the problem.

All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes (where applicable), contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

Customer is responsible for shipping charges on returned items. Shipping and Delivery charges are not refundable.

COURTSPORTS INC. strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection. If merchandise arrives damaged: it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for COURTSPORTS INC. to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify COURTSPORTS INC. immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify COURTSPORTS INC. of damaged goods within the first 7 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Call 877-929-6677 to arrange for carrier inspection and a pick up of damaged merchandise.

DEFECTIVE returns can be returned directly to COURTSPORTS INC. within 15 days from the invoice date, at COURTSPORTS INC. discretion for: credit, replacement, exchange or repair.

* Not responsible for typographical errors COURTSPORTS INC. WEB ORDERS POLICIES: We offer many convenient ways to order from us:

On-Line ordering using a credit card or Paypal using Paypal's secure socket layers (SSL), the most secure method of sales transaction available.

E-Mail to: service@courtsportsinc.com Order status: service@courtsportsinc.com Toll Free: 877-929-6677 24 hours a day, excluding holidays Fax orders: 360-834-3837

Sales department can also be reached by phone. Call 877-929-6677 during our normal business hours of 8:00 AM to 5:00 PM Pacific Standard Time, excluding holidays, weekends, etc.

Credit Card Orders are gladly accepted, however you may pay by Check or Money Order. Orders paid by Check or Money Order are shipped as soon as the funds clear. Sorry No C.O.D.'s

Mailing Address: COURTSPORTS INC. 3125 NW 20TH CIRCLE CAMAS, WASHINGTON 98607

>> Phone Numbers <<

877-929-6677

503-320-7281

360-834-3837 fax